Privacy Policy

Privacy Policy ("Privacy Policy")

2023, v.8

Be-Safe Technologies Ltd ("us", "we", or "our") operates the website https://www.be-safetech.com website and associated services (hereinafter referred to as the "Service").

This page informs you of our policies regarding the collection, use and disclosure of personal data when you use our Service and the choices you have associated with that data.  This page also describes when we act as a data processor for a customer who has signed an agreement with us to provide them with our services, what that personal data is and how we process it. 

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy. Unless otherwise defined in this Privacy Policy, the terms used in this Privacy Policy have the same meanings as in our Terms, accessible at https://www.be-safetech.com

Definitions

• Service

Service is the https://www.be-safetech.com website and all the ancillary services which is provided by and operated by Be-Safe Technologies Ltd

• Personal Data

Personal Data means data about a living individual who can be identified from that data (or from those and other information either in our possession or likely to come into our possession).

• Usage Data

Usage Data is data collected automatically either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

• Cookies

Cookies are small files stored on your device (computer or mobile device).

• Data Controller

Data Controller means the natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal information are, or are to be, processed.

For the purpose of this Privacy Policy, we are a Data Controller of your Personal Data and, where we have a customer who has asked us to process Personal Data for them, we act as a Data Processor. We are registered with the ICO ( https://ico.org.uk/) in the UK and our registered number is ZA925192. Our current certificate is here. Our Data Protection Officer is Graham Pollard (graham@be-safetech.com)

• Data Processors (or Service Providers)

Data Processor (or Service Provider) means any natural or legal person who processes the data on behalf of the Data Controller.

We may use the services of various Service Providers in order to process your data more effectively.

• Data Subject (or User)

Data Subject is any living individual who is using our Service and is the subject of Personal Data.

Information Collection and Use

As a Data Controller, we collect several different types of information for various purposes to provide and improve our Service to you.

Types of Data Collected

Personal Data

While using our Service, we may ask you to provide us with certain Personal Data that can be used to contact or identify you and which helps us in providing any of the Services. Personal Data may include, but is not limited to:

• Email address
• First name and last name
• Phone number
• Address, Province/County/State, ZIP/Postal code, City
• Cookies and Usage Data

We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. Having opted into receiving contact this way, you may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or the instructions provided in any email we send.  If we are acting as a Data Controller under a written agreement with you, then we can maintain contact with you if that is required for lawful purposes.

Usage Data

We may also collect information on how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Location Data

We may use and store information about your location if you give us permission to do so ("Location Data"). We use this data to provide features of our Service and to improve and customise our Service.

You can enable or disable location services when you use our Service at any time by way of your device settings.

Tracking & Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and we hold certain information.

Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies are also used such as beacons, tags and scripts to collect and track information and to improve and analyse our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of Cookies we use:

• Session Cookies. We use Session Cookies to operate our Service.
• Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
• Security Cookies. We use Security Cookies for security purposes.

Be-Safe Technologies Ltd uses the collected Personal Data for various purposes:

• To provide and maintain our Service
• To notify you about changes to our Service
• To allow you to participate in interactive features of our Service when you choose to do so
• To provide customer support
• To gather analysis or valuable information so that we can improve our Service
• To monitor the usage of our Service
• To detect, prevent and address technical issues
• To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information

Legal Basis for Processing Personal Data under Applicable Data Protection Laws

Be-Safe Technologies Ltd's legal basis for collecting and using the Personal Data described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it.

Be-Safe Technologies Ltd may process your Personal Data because:

• We need to perform a contract with you or for someone with whom you are employed or engaged
• You have given us permission to do so
• The processing is in our legitimate interests and it is not overridden by your rights
• For payment processing purposes
• To comply with the law

Retention of Personal Data

Be-Safe Technologies Ltd will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy and whilst Be-Safe has a lawful reason to do so. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your Personal Data to comply with applicable laws), resolve disputes and enforce our legal agreements and policies.

Be-Safe Technologies Ltd will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer periods.

Transfer of Data

Your information, including Personal Data, may be transferred to - and maintained on - computers located outside of the United Kingdom and/or the EU or other state, province, country or other governmental jurisdiction where you are based and as such the data protection laws may differ from those of your jurisdiction.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Be-Safe Technologies Ltd will take all the steps reasonably necessary to ensure that your Personal Data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organisation or a country unless there are adequate controls in place including the security of your data and other personal information.

Disclosure of Data

Business Transaction

If Be-Safe Technologies Ltd is involved in a merger, acquisition or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.

Disclosure for Law Enforcement

Under certain circumstances, Be-Safe Technologies Ltd may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Legal Requirements

Be-Safe Technologies Ltd may disclose your Personal Data in the good faith belief that such action is necessary to:

• To comply with a legal obligation
• To protect and defend the rights or property of Be-Safe Technologies Ltd
• To prevent or investigate possible wrongdoing in connection with the Service
• To protect the personal safety of users of the Service or the public
• To protect against legal liability

Security of Data

The security of your Personal Data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Your Data Protection Rights under the General Data Protection Regulation (GDPR) and/or UK laws (https://gdpr-info.eu)

Data Protection Act Principles: 

To help firm up your organisation's data protection policies to a satisfactory level, 8 principles of data protection were created. The essential aim of these principles is to plainly outline the necessary steps required to remain within the data law.

• 1: Personal data shall be processed fairly and lawfully
• 2: Personal data must be obtained and processed for specified lawful purposes
• 3: Personal data shall be adequate, relevant and not excessive
• 4: Personal data must be accurate and kept up to date accordingly
• 5: Personal data shall not be kept for any longer than is necessary
• 6: Personal data shall be processed in accordance with the rights of data subjects
• 7: Personal data must be kept safe and secure at all times
• 8: Personal data shall not be transferred outside the European Economic Area unless sufficient protection is ensured

If you are a resident of the United Kingdom and/or the European Economic Area (EEA), you have certain data protection rights. Be-Safe Technologies Ltd aims to take reasonable steps to allow you to correct, amend, delete or limit the use of your Personal Data.

If you wish to be informed about what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.

In certain circumstances, you have the following data protection rights:

• The right to access, update or delete the information we have on you. Whenever made possible, you can access, update or request the deletion of your Personal Data directly within your account settings section. If you are unable to perform these actions yourself, please contact us to assist you.
• The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.
• The right to object. You have the right to object to our processing of your Personal Data.
• The right of restriction. You have the right to request that we restrict the processing of your personal information.
• The right to data portability. You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format.
• The right to withdraw consent. You also have the right to withdraw your consent at any time where Be-Safe Technologies Ltd relied on your consent to process your personal information.

Please note that we may ask you to verify your identity before responding to such requests.

You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the United Kingdom and/or the European Economic Area (EEA).

Service Providers

We may employ third-party companies and individuals to facilitate our Service ("Service Providers"), provide the Service on our behalf, perform Service-related services or assist us in analysing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Analytics

We may use third-party Service Providers to monitor and analyse the use of our Service.

• Google Analytics and Google Tag Manager

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualise and personalise the ads of its own advertising network.

You can opt out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js and dc.js) from sharing information with Google Analytics about visits activity.

For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en

We use Legal Monster for our cookie settings. For more information on the privacy practices of Legal Monster, please visit the Legal Monster Privacy & Terms web page:  https://www.legalmonster.com/privacy/

We use Live Chat Software from LiveChat. For more information on the privacy practices of LiveChat, please visit LiveChat Privacy & Terms web page:  https://www.livechat.com/legal/privacy-policy/

Payments

We may provide paid products and/or services within the Service. In that case, we use third-party services for payment processing (e.g. payment processors).

We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

The payment processor we work with is:

• Stripe

Their Privacy Policy can be viewed at https://stripe.com/us/privacy

Links to Other Sites

Our Service may contain links to other sites that are not operated by us. If you click a third-party link, you will be directed to that third-party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.

Children's Privacy

Our Service does not address anyone under the age of 15 ("Children").

We do not knowingly collect personally identifiable information from anyone under the age of 15. If you are a parent or guardian and you are aware that your Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page on our website.

We will inform you via email and/or a prominent notice on our Service, before the change becomes effective and update the "effective date" at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: info@be-safetech.com

Where Be-Safe acts as a Data Processor under a written contract with a customer of ours, our Personal Data Processing is as follows:

The types of Personal Data being Processed are: 

Name, date of birth, address, email address, office or home address, place of work, sites visited, job role, qualifications, certificates and health and safety and equipment use credentials, capabilities.

The obligations and rights of the Data Processor(s) are: 

• To evidence Data Protection Laws compliance
• To process Personal Data as a Processor or Sub-Processor on behalf of the Data Controller
• To process data in accordance with the principles as required under Data Protection Laws.
• Implement appropriate technical and organisational measures to ensure, and be able to demonstrate, that processing is performed in accordance with Data Protection Laws
• Implement proper data protection policies

Transfers outside the UK and/or the EEA: 

The Data Processor may only transfer Personal Data to a third country or international organisation, either in a jurisdiction deemed to be adequate by the United Kingdom or the European Commission (as applicable), or otherwise subject to the appropriate or suitable safeguards and for such purposes the Data Controller acknowledges that the Data Processor or any Sub-Processor uses service providers as described in this Privacy Policy.

Security measures in place: 

As described in our security policy available on request at info@be-safetech.com.